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Lead ServiceNow SPM Developer

Job ID: MT110
Posted On Posted Date Oct 27, 2026
Department Software Development
Work Mode Hybrid
Experience 8 - 14 Years

Job Description

Job Requirements UHGJP00125691 Senior ServiceNow SPM DeveloperPosition SummaryWe are seeking an experienced Sr ServiceNow SPM Architect Lead Developer with extensive expertise in the Strategic Portfolio Management suite and strong end- to-end ServiceNow platform knowledge. The ideal candidate will lead the design, implementation, and optimisation of enterprise portfolio, demand, project, program, resource, investment, and agile management solutions while driving AI-powered innovations across the ServiceNow ecosystem.The candidate should possess a strong architectural mindset, deep platform configuration and development skills, and hands-on experience implementing scalable enterprise solutions using ServiceNow AI capabilities, intelligent automation, andmodern platform best practices Key ResponsibilitiesStrategic Portfolio Management Service NowLead and implement ServiceNow SPM solutions across:Demand ManagementProject Portfolio ManagementDesign governance processes for portfolio selection, prioritisation, and funding. Configure portfolio hierarchy, investment planning, strategic themes and business objectives Implement resource allocation, forecasting, capacity management, and utilisation dashboardsBuild executive reporting and portfolio analytics using Performance Analytics and Workspace experiencesDefine portfolio KPIs and enterprise metrics. AI amp; Intelligent AutomationDrive adoption of ServiceNow AI capabilities including:Identify opportunities for AI-based automation inDemand IntakeProject Risk AnalysisCapacity ForecastingResource OptimisationEnsure responsible AI governance security compliance and human-in-the-loopvalidation. Required QualificationsExperience8+ years of ServiceNow platform experience.5+ years of hands-on ServiceNow SPM implementation experience.ServiceNow Certified Implementation Specialist Strategic PortfolioManagementAI Persona ExpectationsThe successful candidate should demonstrate the ability to act as an AI-EnabledServiceNow Transformation Leader:Utilises AI to accelerate solution design and deliveryDesigns AI-powered employee and customer experiencesLeverages Agentic AI to automate business workflowsUses AI-assisted SDLC practices for requirement generation, code reviewtesting, and documentationTranslates business problems into AI-driven platform solutions with measurableROIWork Experience 5-7Years

Job Overview

Location
New York City, New York, United States
Job Type
Contract
Key Skills
enterprise solutions using ServiceNow AI capabilities, intelligent automation, andmodern platform best practices Key ResponsibilitiesStrategic Portfolio Management Service NowLead and implement ServiceNow SPM solutions across:Demand ManagementProject Portfolio ManagementDesign governance processes for portfolio selection, prioritisation, and funding. Configure portfolio hierarchy, investment planning, strategic themes and business objectives Implement resource allocation, forecasting, capacity management, and utilisation dashboardsBuild executive reporting and portfolio analytics using Performance Analytics and Workspace experiencesDefine portfolio KPIs and enterprise metrics. AI amp; Intelligent AutomationDrive adoption of ServiceNow AI capabilities including:Identify opportunities for AI-based automation inDemand IntakeProject Risk AnalysisCapacity
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