Oct 29, 2026
Software Development
Remote
7 - 10 Years
Job Description
We are looking for an experienced ServiceNow Developer with strong hands-on expertise in Domain Separation, IT Service Management (ITSM), Customer Service Management (CSM), workflow automation, and system integrations. The ideal candidate will have experience working in managed services or multi-tenant environments, ensuring secure data segregation, platform performance, and scalable ServiceNow solutions.
Key Responsibilities
Design, develop, and implement ServiceNow solutions in domain-separated environments, ensuring strict data segregation and compliance with multi-tenant best practices.
Configure and extend ServiceNow platform functionality, including Case Management, Change Management, and Service Catalog.
Perform platform upgrades, plugin maintenance, and upgrade impact analysis.
Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, MID Server, and related technologies.
Implement secure integrations with robust authentication, error handling, and monitoring.
Build and automate workflows using Flow Designer, reusable actions, and subflows.
Follow ServiceNow development best practices, including scoped application development, update set management, and code reviews.
Troubleshoot platform issues, performance bottlenecks, and integration failures.
Collaborate with architects, business analysts, and stakeholders to translate business requirements into technical solutions.
Maintain technical documentation, configuration records, and operational procedures.
Stay updated on ServiceNow releases and recommend platform improvements.
Required Skills and Experience
Proven hands-on experience as a ServiceNow Developer in managed services or multi-tenant environments.
Strong understanding of ServiceNow Domain Separation, including domain configuration, data policies, and security constraints.
In-depth knowledge of ITSM and CSM functionality.
Proficiency in ServiceNow Flow Designer, including complex flows, custom actions, and process automation.
Experience developing integrations using REST APIs, SOAP APIs, and MID Server.
Strong knowledge of JavaScript, Glide API, Business Rules, UI Policies, and client-side/server-side scripting.
Understanding of ServiceNow platform security, performance optimization, and maintainability best practices.
Strong communication, documentation, troubleshooting, and stakeholder management skills.
Preferred Qualifications
ServiceNow Certified Application Developer (CAD).
ServiceNow Implementation Specialist certifications in CSM, TPSM, or Integration.
Experience with large-scale ServiceNow implementations in regulated industries such as financial services or healthcare.
Familiarity with Agile/Scrum delivery methodologies.
Experience with ServiceNow upgrade planning and impact analysis.
Ideal Candidate Profile
Strong technical expertise in ServiceNow development and administration.
Experience supporting complex, domain-separated ServiceNow environments.
Ability to independently troubleshoot issues and deliver secure, scalable solutions.
Strong collaboration skills and a commitment to ServiceNow development best practices.
Key Responsibilities
Design, develop, and implement ServiceNow solutions in domain-separated environments, ensuring strict data segregation and compliance with multi-tenant best practices.
Configure and extend ServiceNow platform functionality, including Case Management, Change Management, and Service Catalog.
Perform platform upgrades, plugin maintenance, and upgrade impact analysis.
Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, MID Server, and related technologies.
Implement secure integrations with robust authentication, error handling, and monitoring.
Build and automate workflows using Flow Designer, reusable actions, and subflows.
Follow ServiceNow development best practices, including scoped application development, update set management, and code reviews.
Troubleshoot platform issues, performance bottlenecks, and integration failures.
Collaborate with architects, business analysts, and stakeholders to translate business requirements into technical solutions.
Maintain technical documentation, configuration records, and operational procedures.
Stay updated on ServiceNow releases and recommend platform improvements.
Required Skills and Experience
Proven hands-on experience as a ServiceNow Developer in managed services or multi-tenant environments.
Strong understanding of ServiceNow Domain Separation, including domain configuration, data policies, and security constraints.
In-depth knowledge of ITSM and CSM functionality.
Proficiency in ServiceNow Flow Designer, including complex flows, custom actions, and process automation.
Experience developing integrations using REST APIs, SOAP APIs, and MID Server.
Strong knowledge of JavaScript, Glide API, Business Rules, UI Policies, and client-side/server-side scripting.
Understanding of ServiceNow platform security, performance optimization, and maintainability best practices.
Strong communication, documentation, troubleshooting, and stakeholder management skills.
Preferred Qualifications
ServiceNow Certified Application Developer (CAD).
ServiceNow Implementation Specialist certifications in CSM, TPSM, or Integration.
Experience with large-scale ServiceNow implementations in regulated industries such as financial services or healthcare.
Familiarity with Agile/Scrum delivery methodologies.
Experience with ServiceNow upgrade planning and impact analysis.
Ideal Candidate Profile
Strong technical expertise in ServiceNow development and administration.
Experience supporting complex, domain-separated ServiceNow environments.
Ability to independently troubleshoot issues and deliver secure, scalable solutions.
Strong collaboration skills and a commitment to ServiceNow development best practices.
Job Overview
Location
Remote
Job Type
Contract
Key Skills
ServiceNow Development, Domain Separation, ITSM, CSM, Flow Designer, JavaScript, Glide API, REST APIs, SOAP APIs, MID Server, Business Rules, UI Policies, Scoped Applications, Service Catalog, Case Management, Change Management, Integration Development, Platform Upgrades, Security, Performance Optimization.