IT Product Manager – Distribution & Warehouse Management

Job Title: IT Product Manager – Distribution & Warehouse Management

Experience: 7+ Years

Employment Type: Contract (C2C)

Work Mode: Remote

Job Description

We are looking for an experienced IT Product Manager to drive technology initiatives across Supply Chain, Distribution, Warehouse Management, and Order-to-Cash (O2C) functions.

The role acts as a bridge between Business Product Owners, Technical Product Owners, IT delivery teams, and business stakeholders. The primary responsibility is to align business requirements with technology capabilities, coordinate product priorities, manage delivery activities, and ensure successful execution of initiatives.

Key Responsibilities

Product & Delivery Management
- Coordinate between Business Product Owners, Technical Product Owners, and IT delivery teams.
- Translate business priorities into technology initiatives, product features, and delivery plans.
- Manage project scope, timelines, milestones, dependencies, risks, and issues.
- Coordinate multiple workstreams and ensure timely delivery.
- Facilitate planning meetings, progress reviews, and stakeholder updates.
- Ensure alignment between business expectations and technology delivery.

Business & Functional Understanding
- Strong understanding of Supply Chain, Distribution, and Warehouse Management processes.
- Good knowledge of the complete Order-to-Cash (O2C) lifecycle, including:
- Order management and inventory allocation.
- Order processing and fulfillment.
- Picking, packing, shipping, and delivery.
- Customer invoicing and billing.
- Returns, reverse logistics, and payment reconciliation.
- Understand interactions between WMS, ERP, OMS, TMS, and eCommerce platforms.
- Identify business process dependencies and improvement opportunities.

Technical Coordination
- Coordinate with technical teams on integrations, APIs, interfaces, and application dependencies.
- Understand technical challenges, system limitations, and delivery risks.
- Coordinate testing, UAT, deployment preparation, cutover, and go-live activities.
- Facilitate communication between business and technical teams without owning technical architecture or solution design.

Stakeholder Management
- Build strong relationships with business stakeholders, technical teams, architects, developers, QA teams, and external vendors.
- Provide updates on delivery progress, risks, dependencies, and milestones.
- Ensure accountability for decisions, actions, and deliverables.

Required Qualifications
- Bachelor's degree in IT, Business, Supply Chain, Computer Science, or a related discipline.
- 7+ years of experience in IT Product Management, IT Project Management, or Technology Delivery.
- Experience managing complex technology initiatives involving business and technical teams.
- Strong knowledge of Supply Chain, Distribution, Warehouse Management, and O2C processes.
- Experience with WMS, ERP, OMS, TMS, or related supply chain platforms.
- Strong stakeholder management, communication, prioritization, and delivery coordination skills.
- Ability to understand technical concepts and manage cross-functional dependencies.

Preferred Experience
- Experience with Manhattan, Blue Yonder, SAP EWM, or Oracle WMS.
- Experience in retail, manufacturing, distribution, logistics, or eCommerce.
- Knowledge of Agile, Scrum, or hybrid delivery methodologies.
- PMP, Product Management, or Agile certifications are preferred.

Role Expectations

The IT Product Manager will focus on business and technology alignment, product coordination, prioritization, delivery governance, stakeholder communication, and end-to-end execution. Technical architecture and detailed solution design will remain the responsibility of the Technical Product Owner or Solution Architect.